Terms of Use

Ronni Ltd, trading as Ronni Clothing

Introduction

Ronniclothing.co.uk is operated by or on behalf of Ronni Ltd. Company No. - 15829430. If you have any questions regarding the website or these terms and conditions, or if you have any concerns about products purchased from the website, you can contact us at:

Ronni Clothing
4B1, 80 Stokes Croft
Bristol, BS1 3QY
Email: hello@ronniclothing.co.uk

You should also read our Privacy Policy to understand how Ronni collects, uses, and shares information about you.

Use of Website

These terms and conditions, along with any other policies or documents referred to herein (together the “Terms”), govern your use of the ronniclothing.co.uk website and any associated platforms for ordering Ronni products and services (collectively, the “Website”). By accessing or using this Website, you agree to comply with these Terms, so we advise you to read them carefully. If you do not agree, please stop using the Website immediately.

Please note that the Terms may be updated from time to time, and the updated Terms will be effective from the date of publication on the Website. Certain features or services may not be available on mobile device versions of the Website.

These Terms do not affect your statutory rights as a consumer. For more information on your rights, contact your local Trading Standards Office or Citizens Advice Bureau.

By using the Website, you agree to:

• Provide accurate, true, and complete information when registering on the Website.
• Keep your account information up to date and notify our customer service team of any changes.

We reserve the right to change, suspend, or withdraw the Website (in whole or part) at any time without liability to you.

The Website may contain links to external websites (“Linked Websites”). Ronni Clothing has no control over these Linked Websites and is not responsible for their content, availability, or any loss, offense, or damage resulting from your use of them.

Ronni Clothing may deny access to the Website at its discretion, including if your use violates these Terms, applicable law, or the rights of others.

Purchase of Product

Acceptance of Orders

All information on the Website constitutes an invitation to treat and does not form a legally binding offer. Your order is considered an offer to purchase the listed products (“Products”) under these Terms. Orders are subject to our acceptance, which we may decline at our discretion.

Examples of why we may not accept an order:

• Products are unavailable or incorrectly priced.
• Payment authorization is not obtained.
• Delivery restrictions apply.

Upon submitting an order, you will receive an order acknowledgment email with your order details, but this does not constitute acceptance of the order. A contract for the sale of Products forms once the Products are collected by our delivery service.

Prices

All prices listed on the Website are for the Products only and do not include shipping and handling charges. While we strive to ensure accurate pricing, errors may occur. If we find a pricing error after you place an order:

• If the correct price is lower, we will charge the lower amount.
• If the correct price is higher, we will contact you to confirm whether you wish to proceed with the purchase or cancel the order.

Prices may be updated at any time, but changes will not apply to orders that have already been confirmed.

Note: Additional import duties or taxes may apply depending on your location, and you are responsible for these charges.

Payment Terms

You will be charged for products upon collection by the delivery service. You confirm that the payment method used is yours, and all details are correct. If your payment method is in a different currency from the Website, your card issuer may apply exchange rates and fees.

Delivery, Title, and Risk

We use a delivery service for shipping products to the address provided during checkout. Ronni Clothing is not responsible for incorrect delivery addresses.

Title to the products passes to you once we receive full payment, and the product is collected by the delivery service. From this point, all risk of loss or damage is transferred to you.

Cancellation and Returns

For returns, please refer to our Returns Policy. If you wish to return a product under applicable consumer laws, a shipping fee of £6.00 will be deducted from your refund.

Ronni Clothing does not tolerate abuse of the return policy, and we may refuse future orders if we detect excessive or fraudulent returns.

Intellectual Property

All content on the Website, including but not limited to text, images, logos, and software, is owned or licensed by Ronni Clothing and is protected by copyright laws. All trademarks, logos, and intellectual property related to our products are also the property of Ronni Clothing and may not be used without permission.

You are granted a limited, revocable license to access the Website for personal use, but not for commercial purposes, and you may not use automated means (e.g., spiders, crawlers) to gather information from the Website.

Limitation of Liability

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

Subject to this, Ronni Clothing’s liability for any claim under these Terms shall not exceed the total price of the product ordered.

Amendments to These Terms

We reserve the right to amend these Terms at any time. Your use of the Website will be governed by the version of the Terms in place at the time of your order.

Governing Law and Jurisdiction

These Terms are governed by English law. You and Ronni Clothing agree to submit to the non-exclusive jurisdiction of the courts of England and Wales for any disputes arising from or related to these Terms or the use of the Website.

Privacy Policy

Ronni Ltd takes your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information, and under what circumstances we may disclose it to third parties. If you have any questions or concerns about your data, please contact us at admin@ronniclothing.co.uk.

What Information Do We Collect?

We may collect the following personal information when you interact with our website or contact us directly:

• Contact details: Name, address, email, phone number.
• Account details: Username and password (passwords are never visible to us).
• Purchase history: Details of orders placed.
• Marketing preferences: If you opt-in to receive newsletters or promotions.
• Device information: IP address, operating system, and browser type.
• Location data: If permitted by your device settings.
• Payment information: We do not collect or store your credit card details. All payments are processed securely by third-party providers such as PayPal, Klarna, and Stripe.

How Will We Use This Information?

We use your data to:

• Process and deliver orders.
• Manage your account.
• Communicate with you regarding orders and customer support.
• Send you marketing communications if you have opted in.
• Improve our website and services through analysis and customer feedback.

Retention of Personal Information

We will store your information as long as you are an active customer and for up to 3 years after your last interaction with us, unless otherwise required by law. You can request the deletion of your personal data by contacting admin@ronniclothing.co.uk.

Data Security

While we take reasonable steps to protect your data, we cannot guarantee the security of information transmitted over the internet. All personal data provided on our website is secured using SSL encryption to prevent unauthorised access.

Cookies

We use cookies to enhance your experience on our website, including remembering your preferences and improving functionality. By continuing to use our site, you consent to our use of cookies.

Cookies are small pieces of data that are sent to your computer when you visit a website and are used to store and track information about how you interact with the site. When you visit our site, our web server issues a cookie to your computer, which helps us recognize your device. By linking cookie data with other customer information, such as when you log in, we can personalise your experience on the site.

We use cookies to enhance your browsing experience and improve the quality of our services. This includes keeping items in your shopping cart, remembering your preferences for future visits, and analysing how you navigate our site (e.g., the pages you visit and the links you click).

Cookies are typically divided into the following categories:

• Necessary Cookies – Essential for the basic functionality of the website, such as navigation and access to secure areas.
• Preference Cookies – Used to store your preferences, such as language, currency, and location, to improve your browsing experience.
• Analytical Cookies – Help us analyse how visitors interact with the website by tracking user behaviour, enabling us to improve site design and functionality.
• Marketing Cookies – Track visitors’ usage of the website to deliver targeted marketing content based on their behaviour and interests.

We may update this policy periodically to reflect any changes in the cookies we use or to comply with legal or regulatory requirements. Please check this page regularly to stay informed about our use of cookies and related technologies.

By continuing to use our site, you agree to our use of cookies as described in this policy.

Your Rights

You have the right to:

• Access your personal data.
• Request corrections or deletions.
• Opt out of marketing communications at any time by following the unsubscribe link in emails or contacting us directly.

Third-Party Sharing

We may share your data with:

• Service providers: For order fulfilment and payment processing (e.g. PayPal, Klarna).
• Marketing partners: With your consent, to provide relevant offers and promotions.
• Legal entities: If required to comply with legal obligations.

Your data may be transferred outside the UK/EEA for order processing and fulfilment. In such cases, we ensure that your data is handled securely.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the website implies your acceptance of any updates.

For any questions or concerns regarding this Privacy Policy, please contact admin@ronniclothing.co.uk.